Terms & Conditions

By using GameCove.com.sg, you agree to the Terms and Conditions, Privacy Policy, as well as all other policies that are stated on GameCove.com.sg.

  • All stated prices are in Singapore Dollars (SGD).

  • Prices listed are NETT, there are no hidden fees/ GST/ Service fee.

  • Pictures are for illustration purposes only. Actual product's game region and game cover may be different from picture shown. 

  • Game Cove will not be responsible for any lost normal mail due to Singpost or buyer's own negligence of providing wrong address etc.

  • Full payment must be made for all orders (including pre-orders when required), to prevent cancellation of orders. 

  • Game Cove reserves the right to amend our Terms and Conditions and any other policies at any given time.

 

Pre-Order Policy

  • The price stated may only reflect the amount for the deposit required for Pre-Order.

  • Actual pricing will be stated (if applicable) in description bold and highlighted in red color. 

  • Pre-Order pricing will stand true even if the market rate increases during the time of item release. However, if the market rate decreases, we may adjust the price, although it may not totally reflect that of the market rate during the time of item release. 

  • Not all items are available for delivery (even though the option is available at checkout). If the item is only available for self-collection, it will be stated in description bold and highlighted in red color.

  • Should you choose to cancel your order for any reason(s) other than Game Cove not being able to fulfill your Pre-Order, the deposit will be forfeited. 

  • Failure to make balance payment within payment deadline will result in cancellation of order and deposit will be forfeited.

 

Delivery Policy

  • Free delivery above $150 subject to Terms & Conditions set by Game Cove.

  • Items in the accessories as well as Toys & Collectibles category are all excluded from the free delivery promotion.

  • Should you have an order that contains item from Pre-Order / Backorder, the order will only be shipped after ALL items in order are in stock.
  • Delivery company used will be at the discretion of Game Cove.

 

Privacy Policy

  • Game Cove cares deeply about privacy, and we take the personal information provided on this site seriously. By using GameCovesg.com, you may need to provide personal information for us to contact you as well as for delivery purpose. Information may include, but not limited to, name, full address and phone number. All personal data collected are solely for use to contact you and store order purposes. 


Return & Refund Policy

  • We do NOT accept any returns/refunds

  • Any cancellation of orders due to buyers' own reason (except Game Cove not being able to fulfil the Order) will result in forfeit of payment / deposit (for Pre-Orders). 

 

Exchange Policy

  • Exchanges are on a case-by-case basis.

  • If you have any issue(s) with your product(s), do contact us here.